60-DAY TRIALS ON ALL IONIZERS
60-DAY TRIALS ON ALL MACHINES
We offer a 60-day trial on all of our ionizers. We know the benefits of ionized water and want everyone who can to try it to see for themselves if our ionizers are right for you!
What is a 60-day trial?
A 60-day trial is an extended period of time to try a water ionizer to see if it’s right for you.
After trying your new water ionizer, if you decide you are not fully satisfied with it, you may return it for a refund provided you’ve properly cared for it (see product pages for proper care instructions) and make sure you’ve received our authorization and that you follow our instructions for a safe return. Non-standard, improper use of or shipping of a water ionizer will void this guarantee. To qualify for refund, you must have our prior authorization and the water ionizer must be returned safely, following ALL of our safe-shipping instructions, within 60 days of the purchase date.
*Important Note: This 60-day trial (or any other “satisfaction guarantee” from Divine Health Water4U ) is only for US orders.
Watch out for the free-trials (customer satisfaction guarantees) other water ionizer companies offer you. Most of them charge between 15 and 20% re-stocking fees (plus the cost of shipping). With Divine Health Wate4U, if you return your water ionizer during your 60-day trial period, we go above and beyond to help our customers. We pay for most of that restocking fee for you, and charge only the barest-minimum re-stocking fees of 5%, plus cost of shipping. In most cases what we charge doesn’t even pay for the filter-use. We are so confident that you will love your water ionizer that we will pay the majority of the re-stocking fees for you, and even take the chance of losing money so that you have a chance to try a water ionizer for yourself.
Regarding All Returns:
- All returns must be authorized. Please contact us to start the process.
- All returns must be like-new. Anything returned for refund must arrive in like-new, undamaged, re-sellable condition and in the same original packaging. Plus any free items that came with your purchase must also be in like-new, re-sellable condition.
- During your trial period, we suggest to call us or email if you have any difficulty. We have thoroughly researched setting up water ionizers to work great, no matter what the source water. In any case you are never required to follow any of our tips and your 100% honest to goodness satisfaction is guaranteed.
All pH and ORP levels are approximate, depending on local water supply, because water ionizers don’t always work the same in every location.